TMC’s managing group editor speaks with Jim Dalton, founder of TransNexus about fraud detection for VoIP networks.
RapidTel cuts switching costs 50% with TransNexus solutions
TransNexus, the leader in VoIP network management software, recently helped the Canadian telecom company, RapidTel reduce their operating costs by over fifty percent. Read the complete case study. RapidTel supplies low cost, high quality SIP trunking and direct inward dial (DID) services for residential and business customers. RapidTel came to TransNexus to find a solution [...]
TransNexus to Return to ITEXPO East 2012
Much like many of the Patriots’ and Giants’ die-hard fans wouldn’t miss this year’s Super Bowl XLVI for the world, TransNexus won’t be skipping out on next week’s communications conference ITEXPO (News – Alert) East 2012, where the least cost routing company will be making its appearance for the 14th consecutive year. Aside from exhibiting [...]
Interview with Rich Terani
I was recently interviewed by Rich Terani, the CEO of TMC. The text of that interview is below. [RT] What is the most significant trend in communications today? Why? [JD] The growth in apps for mobile phones is the most significant trend. Mobile apps on the Internet are providing more value than just plain old [...]
Least Cost Routing Challenges
Not too long ago, optimizing least cost routing was a relatively straight-forward exercise that could be managed part time by an industrious billing or switch technician. This is no longer the case and this article will describes the major developments that have increased the scope and complexity of least cost routing for the North American [...]
The LERG is Becoming Obsolete
The LERG, or Local Exchange Routing Guide, has been the routing table for the North American telephone companies for decades. But two forces are driving the LERG toward irrelevance. First, growing numbers of subscribers are porting their landline telephone numbers to cable and wireless services providers. Second, technology and cost trends indicate that the North [...]
RapidTel cuts switching costs 50% with TransNexus solutions
February 16th, 2012 
Valerie_Bradford TransNexus, the leader in VoIP network management software, recently helped the Canadian telecom company, RapidTel reduce their operating costs by over fifty percent. Read the complete case study.
RapidTel supplies low cost, high quality SIP trunking and direct inward dial (DID) services for residential and business customers. RapidTel came to TransNexus to find a solution to replace their outdated legacy softswitch, which had become too expensive to run and maintain using outdated TDM connectivity. RapidTel needed a solution that would allow them to offer least cost routing to their SIP provider customers. “We wanted to move to 100 % next generation SIP routing,” said Sam Sharkawy, lead engineer at RapidTel.
TransNexus worked with RapidTel to deploy redundant SIP proxies with their Routing, Billing, and Operations Support System (ROBSS), a suite of applications for dynamic least cost and quality of service routing, number portability, fraud detection, traffic reports, alarms, billing, and profitability analysis. Today, with the ROBSS system, RapidTel can support a dynamic routing table with over 50 million destinations, ensuring that each call route is optimized for profitability.
RapidTel deployed their ROBSS system as a distributed cloud solution. By keeping the TransNexus infrastructure to the cloud, RapidTel has been able to drop the expenses of colocation facilities. “Switching to a solution that we could deploy in the cloud entails huge savings for us in monthly recurring fees for hydropower and rack space,” said Joe DeSousa, president of RapidTel.
“Overall, Our TransNexus solution brought our operating costs down tremendously,” said DeSousa. “I would estimate that this software has saved us over 50-60% over our legacy costs. This technology has given us the opportunity to pass savings directly to our customers.”
TransNexus featured on Comptel Website
February 13th, 2012 Valerie_Bradford Thanks to Comptel for featuring TransNexus on their website this week. Here’s an excerpt from our profile. Read the full piece at http://bit.ly/zoaDyk.
Q: To what do you attribute your company’s success in the communications industry?
A: Two things: innovation and customer service. First, TransNexus has been a pioneer in operations support system (OSS) software for VoIP networks. Customers have found TransNexus because they needed solutions for their VoIP network that did not exist. Second, customer service is our first business goal. We start every business relationship with a free evaluation trial that includes solution design, implementation and training. We want our customers fully satisfied with the TransNexus solution in production before they have to commit to purchase.
Acme Packet Interconnect 2012 Announced
February 10th, 2012 Valerie_Bradford The dates for this year’s Acme Packet Interconnect were announced this week. Everyone at TransNexus is looking forward to attending this year’s event. It will mark the fourth year that we have participated.
This year, Acme Packet Interconnect will be held from May 16-18 at the Eden Roc Renaissance Miami Beach. The conference will feature a rich agenda focusing on the latest business and technical trends, with topics including the return on SIP trunking investment, unified communications and SBCs, IMS and RCS, security best practices, and the evolution of the IP contact center.
Request a meeting with a TransNexus representative at Acme Packet Interconnect
FCC Clarifies Its Stance on Call Termination Issues in Rural Areas
February 10th, 2012 Valerie_Bradford It’s no secret that the nation’s rural areas are continuously plagued by dead zones and lack of broadband connectivity. But, as more and more telcos increasingly lose customers to frustrations with network connectivity, other call-related issues – namely call routing and termination – are also coming to the forefront.
As of late last year, some rural areas had seen a 2,000 percent increase in the number of complaints regarding phone service. Issues brought up include poor quality, inaccurate caller ID information, dropped calls, and delayed calls. The problems are severe enough that hospitals haven’t been able to connect with patients, and residents’ calls to police aren’t getting through. At the same time, some businesses have filed suit against their carriers because they say they are losing thousands of dollars in business due to the malfunctioning broadband system.
It’s pretty clear why these challenges are now taking the spotlight. While some experts say it’s evolutions in technology and network deployments that are placing additional pressures on existing systems to get on the same level as highly connected areas, others point to the carriers suffering from lack of business.
PBX Hacking Linked to Terrorism
February 8th, 2012 Valerie_Bradford InformationWeek is reporting on the recent arrest of four people in the Philippines last week on charges that they hacked into the trunk lines of multiple US companies, including AT&T. Read the full story here: http://bit.ly/y6kEjH.
This kind of PBX hacking is becoming all too common. The proliferation of VoIP network fraud is the reason that our latest release of NexOSS includes a fraud detection module. A single fraud incident can easily cost five times the price of preventative solutions like NexOSS. Learn more about how this type of fraud works, and how it can be prevented on our website. http://www.transnexus.com/index.php/fraud-detection
SIP Fraud and Cloud Telephony at IT-Expo
January 31st, 2012 WordPressAdmin Fraud Detection has become a major issue for TransNexus customers offering SIP trunking services to enterprise customers. SIP fraud was rarely discussed as recently as two years ago, but now has become an important topic for enterprises and their service providers. Tomorrow, I look forward to being on panel discussing SIP Fraud in the Cloud Computing Conference at the IT-Expo in Miami. If you are attending the IT-Expo, I hope you will join us. Below is a description of the session.
What Cloud Means for Fraud Prevention (CL-10) 2/1/2012, 2:30-3:15pm
Most businesses won’t admit to having fallen victim to telecom fraud. Many simply choose to sweep cases quietly under the rug to avoid embarrassment and customer concern. But many others fail to identify instances of fraud.
The fact is that telecom fraud can happen to any business from small home-based businesses to multi-national corporations and government entities. Often, they start as small cases, but can quickly balloon to six- and seven-figure losses. Despite the risks, few businesses have provisioned against them, leaving their communications infrastructure vulnerable to criminal enterprises.
Moving to a cloud model, many businesses might erroneously believe the risk and responsibility resides solely with the cloud provider. This session will discuss real examples of telecom fraud, and steps businesses can – and should – take to protect themselves from fraudulent activity and hacking as they receive their communications services from cloud and hosted providers.
TransNexus Adds VoIP Fraud Detection to New Release of NexOSS Least Cost Routing Software.
January 30th, 2012 Valerie_Bradford (January 30, 2012 – Atlanta, GA) – TransNexus announced today the latest release of its industry leading VoIP Least Cost Routing software, NexOSS 5.0. The software now includes an innovative new fraud detection module, which tackles the growing problem of traffic pumping fraud in the VoIP industry.
NexOSS 5.0 works in conjunction with the TransNexus OSPrey routing server to deliver Least Cost Routing, Number Portability, Quality of Service controls, Traffic Analysis and Billing Reports for VoIP carriers. The addition of fraud detection features adds yet another layer of analysis and protection to the solution. “Fraud has been an issue for traditional telephone companies for years,” said Jim Dalton, president of TransNexus, “But it was never a factor for VoIP services until recently. More and more, we hear about SIP phones and SIP PBXs that have been hacked and utilized to make unauthorized calls costing thousands of dollars.”
TransNexus to Return to ITEXPO East 2012
January 27th, 2012 Valerie_Bradford Much like many of the Patriots’ and Giants’ die-hard fans wouldn’t miss this year’s Super Bowl XLVI for the world, TransNexus won’t be skipping out on next week’s communications conference ITEXPO (News – Alert) East 2012, where the least cost routing company will be making its appearance for the 14th consecutive year.
Aside from exhibiting at ITEXPO East 2012 – taking place Jan. 31 to Feb. 3 – TransNexus (News – Alert) revealed to TMCnet that it will be releasing the latest version of its popular VoIP operations and billing support system, NexOSS 5.0, as well as a set of fraud detection and quality of service alarm modules.
“The fraud detection module includes smart monitoring features that sense when there is an unusual spike in call traffic to a specific destination,” Dalton explained. “When a suspicious spike occurs, the NexOSS system automatically puts a temporary block on the route and sends SNMP and e-mail alarms, ensuring that fraud losses are kept to an absolute minimum without interrupting legitimate calls. Similarly, NexOSS 5.0 can detect when providers are having call quality issues based on 24 different quality statistics, and suspend offending providers from the routing table.”
Free VIP Passes to ITEXPO 2012
January 12th, 2012 Valerie_Bradford TransNexus is pleased to be able to offer complimentary VIP passes to the upcoming ITEXPO held from January 31 – February 3, 2012 at the Miami Beach Convention Center in Miami, FL.
Click here for your ticket to:
All Keynote Presentations and General Sessions
Unlimited Access to 200+ Exhibitors
Free Workshops (Asterisk 1-2-3, Avaya Technology on Tap, Alteva, Ingate SIP Trunk-UC Summit, MPLS University, Telecom Reseller Week)
StartupCamp5
Daily Networking Receptions
Specialized Technology Vendors
Mustang Giveaway
Visit http://www.itexpo.com to register and for more information.
To schedule a one-on-one meeting with TransNexus at ITEXPO, please click here.
